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They flat out SUCK..........not even going to TRY and sound ok......T.J.Scully......I think thats a fake name ..every one uses it when things go wrong......AAAAAA...let me get a hold of T.J....hes busy now ,how about he calls you back......LOL...sure ....too many other...
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#631776
purchase four appliances for kitchen s for a delivery date three appliances were delivered didn't know where it was made another date for delivery for 4th never showed up made a second attempt for delivery never showed up finally told them I'll pick up four appliance...
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Anonymous
Ed T. in Huntingdon valley

I had similar experience...The gals at the warehouse scheduling deliveries are rude, non-responsive...waited a day and a half for delivery, then when they showed up it was sev...

#598004
As a Glenside native, Gerhard's has always been my go to for all of our appliances! They have been a local landmark since I was a kid. They always have great deals and will work with you to get the right product and price! I highly recommend them and always have a...
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#582841
My wife and I were just about finished remodeling our kitchen. All the appliances were set to be delivered by Thursday night and we couldn't have been more excited. We have waited and saved up the money for over 5 years (we had three college tuitions to pay back) and...
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5.0
#582422
I just purchased a whole kitchens worth of appliances from Gerhards. I accepted delivery and had my contractor do the full installation. After install I noticed the dishwasher door would not open properly. I called Gerhards and spoke to their customer service team....
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5.0
I liked
  • Great customer service
#582095
I purchased a washer and dryer Mar 2014 I've only used it 3x not what I ordered smh 1300 of steel that's just sitting in my closet floors are messed up Customer Service sucks I was suppose to get a refund for difference in product and price it's Jan 2015 I still can't...
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Anonymous
Customer Service

We apologize for any inconvenience, please call in and we would be happy to assist you in getting the situation corrected.

1.0
#581328
In March 2014 I contacted Gerhard's to get a replacement water filter cartridge for my refrigerator. I paid in full over the phone using my credit card before I even received the water filter. On the day that Gearhard's came out to look at the refrigerator they...
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#577765
These people are awful. The sold me 10,000 worth of appliances and failed to tell me I would need a special wiring costing thosands. When I tried to exchange for a compatible oven they wanted 100 dollars to deliver and a 25 percent restocking fee with would run me 1200...
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#574049
Purchased several high end appliances for the kitchen including 2 Miele dishwashers and a Kitchen Aid ice maker 2 months ago. Quoted one price on the phone for the ice maker which was charged to my credit card and then started to receive invoices after it was...
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2.8
Ardmore, Pennsylvania
I didn't like
  • Customer service
#568303
They are known as not having the best customer service but I felt maybe people were being too demanding and maybe just a bad employee. About a year ago we went there to look at high end appliances but purchased our Wolfe and Sub Zero products elsewhere mainly because...
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#560259